Refund Policy

1. What can be refunded

Credits you have not used yet are refundable within 7 days of payment.

Credits you have used, and credits more than 7 days after payment, are not refundable.

You can try the service first with the free credits you get when you sign up.

2. How to request a refund

Start a new inquiry from the help bot (the question mark at the bottom right), or email the address below with the email address you signed up with.

3. Where the money goes

We refund to the payment method you used. If you paid by card through Freemius, the refund goes back to that card through Freemius, the seller (Merchant of Record). If you paid by bank transfer, the Company refunds to the account the money was sent from.

4. Credits

Credits can be used only for the Service and cannot be transferred to others or exchanged for cash. Refunds under section 1 are the exception.